Question 1

How experienced is your team?

Accepted Answer

The team at KC Carpets and Flooring have over 20 years of experience within the industry, so we have collectively gained the knowledge and skills needed to become one of the leading flooring specialists in Dorset. Our team are all CHAS registered and members of both Construction Line and the Contract Flooring Association, which ensures a professional and expert service to all customers. Find out more by contacting us on 01202 679877. Our very own Gary Collins was also one of the co-founders and directors of Living Floors in 2007, before resigning in 2012 to concentrate on the long established KC Carpets & Flooring brand. Gary's knowledge from his own 41 years of experience have now been passed on to his family, who are proud to work alongside him at KC Carpets.

Question 2

How do I maintain my wood floor?

Accepted Answer

To keep your wood flooring looking its best we recommend that you regularly clean and maintain your floor to prolong its lifetime in your home or business. With solid wood flooring to keep it clean simply sweep the surface with a soft bristle brush once a day, if you have any stains or marks you would like to remove use a mop and PH neutral cleaning product - this can be done once a week. For engineered wood flooring the maintenance routine is the same, only make sure to use a flat bottomed mop so water doesn't accumulate.

Question 3

Will my wood flooring change colour over time?

Accepted Answer

Wood flooring does change colour over time dependant on its environment if the floor is in direct sunlight the colour will eventually start to become lighter. Each wood flooring option is different in regards to species and therefore how sensitive it is to light. Keep in mind that your floor won't look the same after 20 years compared to when you first bought it!

Question 4

Which Flooring option is best for my bathroom?

Accepted Answer

Vinyl flooring is continuously recommended for a bathroom or wet room environment, as it’s the only flooring solution that doesn't warp or change when in contact with water. We stock popular brands such as Amtico, Karndean, Tarkett, Forbo and Quick Step to give our customers a variety of styles, colours, textures and patterns. Vinyl flooring has been designed for maximum strength, stability and durability, contact our team to find out more on 01202 679877!

Question 5

What is the difference between Laminate and Wood Flooring?

Accepted Answer

Many people wonder what the noticeable differences are between laminate and wood flooring are. Simply put visually there isn't much difference, but it’s their materials and manufacturing process that makes the floors vastly different. Laminate flooring contains four layers including one 3D high-resolution image of real wood or tiles, its multiple moisture resistant, non-warping, and wear-resistant layers give it a 25-year warranty from the brand Quick Step. Whereas wood flooring is made of 100% natural wood and can last a lifetime in a property if regularly maintained. If you still are unsure on the differences why not contact us today!

Question 6

Are Luxury Vinyl Tiles sustainable for an office environment?

Accepted Answer

With Luxury Vinyl Tiles (LVT) you can get the exact look of wood, tile or stone flooring without the increase price tag! Made from multiple compressed layers containing PVC vinyl, this flooring solution is ideal for commercial environments and offices. One of the biggest benefits LVT provides is that is a tile is damaged you don’t need an entire flooring replacement, our expert team can just replace the one tile - saving you time and money in the future. We thoroughly recommend LVT for an office environment, if you still need convincing contact us today on 01202 679877.

Question 7

What Vinyl Flooring brands do you stock?

Accepted Answer

At KC Carpets and Flooring, we are proud suppliers of a variety of popular vinyl flooring brands including Amtico, Karndean, Forbo and Quick-Step.

Question 8

What are the benefits of Vinyl Flooring?

Accepted Answer

Vinyl is a fantastic flooring material that boasts a whole host of benefits for homeowners and businesses alike. Not only is vinyl flooring a cost-effective alternative to real wood, stone or tiles without compromising on style, it also comes in a huge range of styles. It also has high stain and water resistance properties, is extremely durable and long-lasting and is easy to maintain and clean.

Question 9

Can I install Vinyl Flooring in my kitchen?

Accepted Answer

Yes! Vinyl flooring is perfectly suited to kitchens as its smooth surface is resistant to stains and is super easy to clean. So you can spill cake batter, throw spaghetti bolognese and even have a food fight without worrying about damaging your floor (though we do recommend cleaning up spills once you’re done having fun!).

Question 10

How do I look after my Vinyl Flooring?

Accepted Answer

Vinyl floors are great because they require very little attention to keep them looking their best. We advise regular sweeping or vacuuming to remove any loose dirt and debris, cleaning up spills straight away with a damp cloth, and to remove more stubborn dirt and marks, cleaning with warm, soapy water. When using cleaning chemicals, ensure you test the product on a discrete patch of your floor to make sure it won’t damage the surface.

Question 11

What style options are available with Vinyl Flooring?

Accepted Answer

At KC Carpets and Flooring, our vinyl flooring comes in a wide array of different styles, colours and patterns including ceramic, metallic, marble and wood effects that are so realistic, you may forget that it isn’t real.

Question 12

Why choose Luxury Vinyl Tiles?

Accepted Answer

Durable, easy to clean and available in a choice of styles, luxury vinyl tiles offer all the benefits of vinyl flooring but with the added bonus of being easily replaced if one tile gets damaged. This makes them ideal for busy commercial premises such as offices, shops, hotels, restaurants and even schools where accidental damage is likely to occur.

Question 13

I have pets, is Vinyl a good option?"

Accepted Answer

If you have pets in your home, vinyl flooring is a great choice as it’s both scratch and stain resistant which means you’ll be able to quickly clean up any mess left behind by mucky pups or playful cats.

Question 14

Are Luxury Vinyl Tiles available in a wide range of designs?

Accepted Answer

Yes! Luxury vinyl tiles come in any number of different colours, textures and finishes, from wood and stone to ceramic tiles and marble. With the extensive range available at KC Carpets, you’re sure to find the perfect fit for your property. Indeed, our Tarkett ID Inspiration range alone is available in 122 designs and colours!

Question 15

Are Luxury Vinyl Tiles poor quality?

Accepted Answer

Definitely not. Thanks to developments in technology, the material and finishes used nowadays to make vinyl are highly sophisticated which means our range of luxury vinyl tiles are a high-quality and long-lasting flooring option.

Question 16

What suppliers do you use?

Accepted Answer

At KC Carpets we use only the best suppliers for our luxury vinyl tiles, including prestigious and well-known brands such as Karndean, Tarkett, Amtico and Invictus.

Question 17

Are luxury Vinyl tiles expensive?

Accepted Answer

Our range of luxury vinyl tiles are a much more affordable option than other types of flooring and provides a stunning finish that is accessible to everyone.

Question 18

What is the main benefit of a vinyl tile floor?

Accepted Answer

Aside from providing an attractive, easy to look after floor, one of the main benefits of choosing luxury vinyl tiles is their flexibility. As they are laid as separate tiles, should an area of your floor become damaged, you don’t need to replace the whole floor, just the tarnished tile.

Question 19

How do I look after my luxury vinyl tile floor?

Accepted Answer

Maintaining your luxury vinyl tile floor is incredibly easy thanks to its smooth, wipe-clean surface. We recommend regular sweeping, to remove any debris that may cause damage, and cleaning with warm soapy water to make sure it stays lovely and hygienic.

Question 20

Where in my home luxury vinyl tiles are most suitable?

Accepted Answer

Due to their smooth, water-resistant surface, luxury vinyl tiles are always a popular choice for kitchens and bathrooms. However, here at KC Carpets, we often see customers installing them in any room in their home or commercial property to take advantage of this affordable, practical and attractive alternative flooring product.

Question 21

Can I install luxury vinyl tiles in my commercial property?

Accepted Answer

Of course. Luxury vinyl tiles are a fantastic option for commercial flooring. With the wide variety of choice, you can choose the flooring to match the exact needs of your business, whether that’s creating a warm, welcoming reception area or a practical yet stylish office environment.

Question 22

What types of Wood Flooring do you supply?

Accepted Answer

At KC Carpets and Flooring, we supply seven different types of wood flooring that include oak, maple, cedar, walnut, merbau, bamboo and ash.

Question 23

Can I choose from different wood flooring finishes?

Accepted Answer

One of the many advantages of wood flooring is the range of finishes you can choose from, such as brushed, lacquered, oiled or matte. If you’re not sure which is the right option for you, please feel free to contact us and we’ll be happy to help.

Question 24

What is Solid Wood flooring?

Accepted Answer

Solid wood flooring is made from a solid piece of timber cut from a tree, formed into planks and then dried in a kiln. A great advantage of solid wood is that it improves with age and you can change its look by sanding it down and applying the finish of your choice.

Question 25

What is engineering wood flooring?

Accepted Answer

This kind of wood flooring is made up of multiple layers; the top and bottom are 100% natural wood, but the middle section is made up of plywood. It’s a popular choice for combining with underfloor heating and for those with a busy household due to its durability.

Question 26

What is Safety Flooring?

Accepted Answer

Safety flooring is made with vinyl, silicon carbide, quartz and aluminium oxides to give it a superior non-slip surface to other flooring materials. It is a popular choice for sports halls, areas prone to getting wet and any floor where you need to increase health and safety.

Question 27

Is Safety Flooring Hygienic?

Accepted Answer

Yes. Thanks to its unique mix of materials, safety flooring is very hygienic as its flat surface is easy to clean and maintain.

Question 28

How long does Safety Flooring last?

Accepted Answer

Due to the nature of its intended use, safety flooring is designed to be highly durable and long-lasting, especially when looked after properly.

Question 29

Where areas is Safety Flooring suitable for?

Accepted Answer

Safety flooring is a highly versatile flooring material and will work well in almost any area of your business. The most popular areas are, of course, gyms and sports halls but it also works well in areas that are prone to getting wet from foot traffic coming in from the rain, such as corridors and reception areas.

Question 30

What are the different types of Safety Flooring?

Accepted Answer

At KC Carpets & Flooring we offer four different types of safety flooring, resin, smooth, rubber and sports. If you’re not sure which option is right for your purposes, please don’t hesitate to contact our experienced team today on 01202 679877 and we’ll be happy to advise.

Question 31

Where is your carpet shop located?

Accepted Answer

Our address is: 
14 High Street, 
Wimborne, Dorset, 
BH21 1HU

Question 32

Do you only stock carpets?

Accepted Answer

No - we are proud that we can offer a broad range of residential flooring options in store, including vinyl, wood, laminate and, of course, carpet options.

Question 33

Can you install carept tiles?

Accepted Answer

Yes, we can supply and install a wide range of carpet tiles that are perfectly suited to many establishments, including schools and offices. For a free estimation and quote, don't hesitate to get in touch - we fit carpets for residential and commercial properties alike.

Question 34

Will you dispose of my old carpet/flooring?

Accepted Answer

Yes. We understand that it can be a hassle to dispose of your old flooring, which is why we dispose of your old carpet or flooring as part of our carpet fitting service, with no extra cost.

Question 35

Can you measure my space for carpet fitting?

Accepted Answer

We provide a free, no obligation estimation service and can provide a quote accordingly. If you are looking for a new carpet for your home, business or establishment, we can help. Call our team today on 01202 679877.

Question 36

Does your carpet fitting service come with a guarantee?

Accepted Answer

Yes, we provide a 12-month guarantee for our carpet fitting services, subject to an inspection. To find out more about our carpet fitting service guarantee, contact our team of expert carpet fitters today.

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